Shipping Policy

This guide covers the shipping service for orders placed with RYZE Superfoods: where we deliver, what standard delivery costs and how to get help with a parcel.

The estimated schedule

Preparation before dispatch generally takes 1–2 business days; the subsequent transit estimate is 4–6 business days. Do not include weekends or US public holidays in either calculation. Carrier circumstances may affect the arrival date, so the estimates are not a delivery guarantee.

Keeping track of the parcel

Look for a shipment email at the address used to place the order. It contains tracking information once dispatch occurs. Our team can assist if that email does not arrive or the carrier history is unclear; quote your order reference when asking.

Address errors, loss or damage

A complete and accurate destination helps avoid delivery problems. Tell us quickly if you entered it incorrectly; once a shipment has left, a redirect or address amendment may not be possible. For delays, loss, damage or a parcel delivered to the wrong place, provide purchase and tracking references with relevant photos so we can investigate.

Notification of a shipping delay

If preparation runs beyond the promised shipping period, we contact you about the changed timing. The notice will provide the legally required option to consent to a delay or cancel unshipped goods with a prompt refund. Ask our team for clarification if an order update leaves a question unanswered.

Coverage and standard delivery cost

Every order shipped within the United States qualifies for free Standard Shipping, regardless of purchase value. Delivery is restricted to US addresses; we do not offer an international shipping service.

How to reach the merchant

This store: RYZE Superfoods
Write to: Support@premiumcraftedmushroomcoffee.shop
Call: 912-893-2234
Store physical contact address: 349 Holcomb Bridge Rd, Norcross, Georgia, 30071, United States